Welcome to the Extended Sites Hardware/Software Inventory


Technical Contact Information

 

Support Contact Information:

IT Procurement Contact:

User Services - Desktop Technical Services 

Summary of Desktop Services:

Assistance with purchase recommendations and ordering 

Technical Support - Hardware

  • Warranty work

  • Updates/Patches

  • Security Settings/Devices

  • Replacement Parts (new/refurbished)

  • Asset Recovery (Old equipment removal)

  • Phone support for troubleshooting hardware/software 

Technical Support Software

  • Lab Images

  • Antivirus Installation/Configuration/Implementation

  • Reflections (CARS) - Installation/Configuration

  • Plug-ins/Helper Applications - Installation/Configuration

  • Technical Utilities (Norton Ghost, Partition Magic, etc.)

  • Email Eudora, Netscape

  • Microsoft Applications 

Technical Documentation

  • Supported products and versions

  • Installation/Configuration of hardware and software

  • Troubleshooting hardware/software

  • Policies/Procedures

  • Virus Information

 
 

Updated October 01, 2007.